Shipping policy

At Danlght, we are committed to delivering your beautiful lighting fixtures efficiently and securely. Please review our shipping policy below for details on methods, timeframes, and costs.

Shipping Locations

We currently ship to addresses within the United States.

Processing Time

Orders are typically processed and prepared for shipment within 1-3 business days (Monday-Friday, excluding holidays) after your order is placed. During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods & Estimated Delivery Times

We partner with reputable carriers such as UPS, FedEx, and USPS to ensure reliable delivery. The estimated delivery time depends on the shipping method selected at checkout and your location.

  • Standard Shipping: Estimated delivery within 5-8 business days after processing.
  • Expedited Shipping: Estimated delivery within 3-5 business days after processing.
  • Express Shipping: Estimated delivery within 1-2 business days after processing.

Please note that these are estimated delivery times. Actual delivery times may vary due to factors such as weather conditions, carrier delays, and unforeseen circumstances. We do not guarantee delivery dates.

Shipping Costs

Shipping costs are calculated at checkout based on the weight, dimensions, destination of your order, and the selected shipping method. You will see the exact shipping cost before completing your purchase.

Free Shipping

We offer free standard shipping on all orders over $100 within the contiguous United States. This threshold is applied to the subtotal after any discounts and before taxes.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your delivery directly on the carrier's website.

International Shipping

Currently, Danlght does not offer international shipping. We only ship to addresses within the United States.

Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete at the time of checkout. Danlght is not responsible for orders shipped to incorrectly provided addresses. If an order is returned to us due to an incorrect address, you may be responsible for re-shipping costs.

Damaged or Lost Shipments

  • Damaged in Transit: If your lighting fixture arrives damaged, please contact us immediately at info@danlght.com within 48 hours of delivery. Provide your order number and clear photos of the damaged item and packaging. We will work with you to arrange a replacement or refund.
  • Lost Shipments: If your tracking information shows that your package was delivered but you have not received it, please check with neighbors and your local post office. If the package cannot be located, please contact us at info@danlght.com, and we will assist you in filing a claim with the carrier.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

Business Name: Danlght
Email: info@danlght.com
Address: 2000 Powell St Ste 1000, Emeryville, California, US, 94608